Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated by a recognized gambling authority?
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Fan Strategy holds a sports‑betting licence from the Malta Gaming Authority (MGA) and complies with the relevant gambling regulations in the jurisdictions it serves. The licence number is displayed in the site footer, and you can verify it on the MGA’s public register. This means the platform is regularly audited for fairness and responsible gambling practices.
02 How do I subscribe to Fan Strategy’s premium predictions and can I cancel anytime?
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You can subscribe on the ‘Subscribe’ page, choose a monthly or tournament‑long plan, and pay with credit card, e‑wallet or crypto. Cancellation is possible any time before the next billing date through your account settings; you keep access until the end of the paid period. No hidden fees are charged for cancellation.
03 Are the match predictions on Fan Strategy free or do I need to pay for the best tips?
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Fan Strategy offers a mix of free daily previews and premium picks that require a paid subscription. Free predictions include basic match previews and odds, while premium picks come with detailed analysis, confidence scores, and recommended stake sizes. All content is accessible after registration.
04 What does the confidence rating on each Fan Strategy pick mean?
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The confidence rating is a 1‑10 score that reflects the algorithm’s assessment of the pick’s edge based on historical data, form, and market odds. A rating of 8 or above indicates a strong edge; lower ratings are considered higher risk. The rating does not guarantee a win but helps you compare relative strength across picks.
05 How does Fan Strategy protect my personal data and ensure secure transactions?
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Fan Strategy uses SSL encryption on all pages, stores passwords hashed with bcrypt, and complies with GDPR for data handling. Payment processing is handled by PCI‑DSS‑compliant third‑party providers, so your financial details are never stored on Fan Strategy’s servers. You can enable two‑factor authentication (2FA) in your account settings for extra protection.
06 What should I do if I have a dispute about a prediction or a billing issue?
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If you have a dispute, contact Fan Strategy support via the in‑app chat or email [email protected] within 30 days of the issue. Provide your account ID and any relevant details. Fan Strategy aims to resolve billing disputes within 5 business days and prediction‑related complaints within 48 hours, following its internal complaints procedure.